Why the Single Customer View Is Still so Elusive
The single customer view (SCV) has become the holy grail for companies looking to get a better understanding of the people who buy their products. This is evident in the…
Why Most Companies Are Still Blindsided By Disruption
While the concept is more recognisable today, the truth is digital transformation (DX) has been around for quite some time. We’ve come a long way since video killed the radio…
Can Digital Accelerate Africa’s Renaissance?
As Africa braces for the looming threat of robotised factories in Asia to its manufacturing boom, accessible education is under a renewed spotlight to ensure a sustainable future for the…
The Fast and the Curious. Three Factors That Will Define Tomorrow’s Car Makers
The future is here; autonomous cars are taking commuters from point A to B while making light conversations about morning traffic. Fuel stations are being geared out with power points…
How Africa’s Best Banks are Leading Through Digital
Financial institutions in Africa are aligning their business models to meet retail banking challenges that are quite unique to the continent. Digital solutions are giving banks access to millions of…
Disrupting Entrenched Thinking In the Financial Services Industry
In a few years from now, money won’t resemble anything close to what we’ve become accustomed to, nor will banks. In the wake of digital transformation, alert industry stewards are…
South African Banks Gearing for a Digital Future
“How can we help you?” seems to be the question on every South African bank’s lips as local financial service providers compete for their share of the new digital customer’s…
Africa’s Fintech Market Won’t Have A Clear Winner Anytime Soon
The term “market uncertainty” seldom if ever has good connotations if you’re a player in the financial space. Yet, times have never been more uncertain with the rise and rise…
Where Change Fit Organisations Place Their Bets
Sprints, SCRUMS, stand-up meetings, foosball tables and introducing the foot hammock for office desks. Judging by the antics of highly successful companies, getting the most out of your staff starts by…
Damned If We Do or Don’t: The Decision Paralysis of Large Organisations
The digital age has brought about somewhat broad definitions of leaders and laggards as the race towards dominance in the new binary landscape unfolds. Fall within the prior group and…